An American Tradition . . . and other Customer Tales

An American Tradition . . . and other Customer Tales

Oct 29

Baseball season is over again and I remember when I was much younger thinking about how near it was to Halloween, Thanksgiving and Christmas. The end of the season also reminds me of my heroes and some baseball legends. Babe Ruth, Joe DiMaggio, Mickey Mantle, Whitey Ford, Roger Maris, Ted Williams, and countless others. But for some strange reason this year, the very popular Simon & Garfunkel...

Check Past Behavior When Hiring Future Employees

Check Past Behavior When Hiring Future Employees

Oct 21

I caution my business coaching clients to beware of computer consultants, network administrators, or anyone for that matter, who come bearing paper certificates but little hands-on know-how. Yet I hear of many businesses who are so strapped to fill vacant positions, they don’t want to avoid hiring outside consultants or permanent employees by being too critical about experience and results....

Stop Chasing Success

Stop Chasing Success

Oct 01

Yep, you heard me right. I’m telling you: “Stop chasing success and discover what really matters most to you!” I’ve found that quite a few business owners, and many other folks, have an uncontrollable urge to chase success. And why not? After all, according to lots of successful people like Thomas Edison who said, “Success is 1% inspiration and 99% perspiration”, the concept is one...